I'm seventy seven year aged I prepare this great trip with my daughter to indicate her our heritage in Chile, we paid out almost $3000.00, we flew to South America Chile on 12/27-01/06/2016, then the nightmare begun the fly from Miami to Santiago scl , we seat during the runway for two hours resulting from luggage delayed, the pilot explained it had been trouble with not enough staff to load the airplane AA957 with luggage. then our seats issue: seat 41A , my daughter Television set was broken, my seat 41B my arms ended up damaged, wouldn’t go up, so and when I ought to head to the toilet I couldn’t stand up, due to the fact I have Diabetic issues I ought to check out the bathroom that is certainly why I took the tip seat After i attempted to climbing above the arm I Lower my leg and was bleeding. I ask the flight attendant for help, she was no help in any way. my daughter made an effort to help me by climbing more than me given that we couldn’t get any help. she slip and fell on both of those arms attempting to climb in excess of me and bruised the inside of her legs genuinely lousy. Now we have pics of her leg and my leg seem like elephant toes, let me let you know it damage so undesirable I cried in the ache, The entire two months in Chile I'd to purchase sneaker one measurement even bigger since my ft have been so swollen and my daughter couldn’t don her bathing suit because the inside of her leg were all bruised up.
I've experimented with, with out results to reach your customer service department. I misinterpret the flight time for your flight 3530 and wish to alter it. I attempted calling in just 5 minutes of booking this flight but have had no response. I haven't despatched this concept ahead of
My flight was to leave at six a.m. which means go away your mattress and your private home before the crack of dawn. Only to go through safety and afterwards sit while in the airport lounge since the crew was unable to fly.
American airlines neglected to offer me professional medical assistance Once i requested for it. The staff said that considering that I didn’t make arrangements for assistance they couldn’t help me. Like I knew I used to be gonna have a clinical emergency. Get serious American airlines and start caring regarding your prospects.
I not long ago flew to Fort Lauderdale on February 18, 2016 on the 10 am flight from Philadelphia. Among the list of stewardesses was a lady named Kim who were a stewardess for a long period on American. I used to be flying with my daughter and her 4 thirty day period aged baby and had numerous continue baggage in addition to a bag for the pumping and nursing bottles. Kim was superb, this sort of an awesome help with a lot of things through our trip including although not limited to obtaining on the flight, obtaining the baggage into the overhead compartments, finding us merchandise we would have liked in the course of the flight and obtaining out of the flight with our bags.
In April 2014 I used to be provided a voucher for aiding using an sick individual on considered one of yur flights. Regrettably as a consequence of some unforeseen circumstances I have not been in a position to make the most of the voucher.
Very unhappy that has a.A. customer relations. My wife went to Italy for the memorial of her mom and although she was there she got bronchitis with ear an infection, subsequently the medical doctor recommended her to not fly just before a person 7 days to very clear the an infection.
Depending on this experience I'm able to only conclude that this exercise seems for being business as common for American Airways, Primarily just after witnessing symptoms about not eradicating cots from selected spots. How can a firm justify acquiring over 50 Grownups snooze on cots in an plane terminal? This have to be a concern for the fireplace Marshals!
On April 15th, 2013 I gained a sign in the mail from you and was extremely let down After i opened the envelope to see the Look at written out was approximately 1/4th the quantity I had at first submitted for reimbursement.
On October 20th of the 12 months I had the unfortunate possibility to fly American Airways from Myrtle Seashore to Jackson with the final leg staying from Washington the Jackson. This was an eight pm flight (AA3879) which must have been a quiet and fairly stress-free flight at that time of night time but was become pure distress by a impolite and unhelpful attendant. I didn’t get her identify mainly because her tag was turned backward but given that she was the only real attendant to the aircraft her identity shouldn’t be as well not easy to type out. As I compose this I notice the futility of my grievance simply because I will come off sounding just like a disgruntled passenger who exaggerates a story to help make a point. Be that as it may, I'll inform you what transpired being aware of that the fellow sitting beside me plus the females through the aisle can ensure what I say. The 2 ladies throughout the aisle work with me and as we deplaned produced the comment that “she absolutely experienced it in for yourselfâ€. I take care of a Unique investigations device for an insurance provider. We had absent to Myrtle Beach for the seminar and had to come back by our website way of Washington. Our flight was not comprehensive but was probably 80 to 85 per cent of capability. I had the aisle seat of 10C. My seatmate was a good young guy that I'd describe as durable. He was around five foot nine inches and weighed 350# or so. He did all he could to confine himself to his House allowed but some things just don’t do the job. The center armrest not simply wouldn't occur down but couldn't even be found since it was midway of his proper shoulder. Despite the fact that I'm not substantial, I'd to sit down at an unpleasant angle to fit within the seat since his ideal facet would have been at the rear of my still left shoulder if I tried to sit Ordinarily from the seat. My plan was to make certain the plane experienced boarded so as not to obtain somebody else’s seat after which go to a far more relaxed seat. I'd my eye over the window seat two rows up which was an exit row. A smallish lady sat from the aisle seat and we would have all been cozy. Here's in which things crumble. As I used to be awaiting the doors to shut I had been hunting up the aisle and found the attendant go above to Stacy Pickering, our condition auditor who I took place to learn, and say anything to him and movement to an vacant row numerous rows driving him. He thanked her and acquired up to maneuver to the seat the attendant pointed him to. I listened to the doors near and a few minutes later on the attendant walked to the again And that i asked In case the aircraft was fully boarded.
I wished to give kudos to Gary Tourney, who helped me in Pittsburgh on April 6th. He went to plenty of hassle to seek out me another flight and also to reroute my luggage. Gary was enjoyable and helpful and serene, and I really appreciated how difficult he labored to help me.
I will commence by saying that I've seasoned the worst flight day with regards in your airline. Initial I used to be delayed over an hour or so because of “climateâ€, when it had been Solar shining with the departure and arrival airport. Next, I used to be moved to a 3rd flight because of my hold off I skipped my link by 2 minutes. Third, when boarded over the third flight, we sat on the gate for two several hours resulting from “weather conditions†yet again. After they deplaned that flight, resulting from predicted two hour extended hold off, I bought moved to a fourth flight.
So Here's my Pal because of at perform and my son fearful and puzzled standing at the gate and waiting in line for more information. At some point your staff members informed them which the flight was going to board once more and it never ever did. Lori needed to get back again to her small young children that night time and her work the following morning, if the attendant claimed the flight was cancelled. Your personnel started administering change flight details and lodge data. Lori lives above an hour absent and attempted to acquire a easy resort for them to spend the evening. By the time it absolutely was her flip, there were no handy lodges still left in the area. For the duration of this time, I am on just one cellular phone with American Airways and my spouse is on Yet another and Lori is waiting around in a single line next to my son who stood beside her in A further. They lastly reticketed All people on the flight. My son, the insignificant that I put in $150 to become escorted and cared for by your airline, was not placed on the following doable flight to return property to his relatives, but in its place was placed on an American Airways flight the subsequent working day.
Worst Airline at any time?!?! Misplaced my luggage in Charlotte NC, February 6 immediately after offering it (in addition to my wife’s) to two attendants for the baggage belt for returning travellers. Hers came in on our flight, mine did not. Now 11 days afterwards and right after owning passed through phone hell and a few pretty non caring folks, I've experienced no contact from anybody. The regular respond to is “we remain trying to locate your luggageâ€. Their questionnaire and all varieties have already been sent to Baggage Claim department but no person actually seems to have an interest in doing everything to alleviate their issues.